F.A.Q. & Company Policies

What is you policy on cancelations?

If for any reason at any time you need to cancel your dog training appointment you must give Baltimore Dog Days at least 48hr notice otherwise you would be charged for the canceled lesson.

If for any reason the lesson is not completed in the hour due to lack of dog’s attention or the dog being over tired from previous activities of the day regardless of situation the client will be charged a full lesson rate; any discounts will be offered through the owner of the company and is not negotiated.  Clients must understand that when we have a lesson scheduled there are numerous things that go into each lesson, from lesson plan, time for travel and gas, along with any other items that might be added to ensure proper outcome.

Again, the lesson will be charged at full cost unless it is specified from the owner of the company.  If a client refuses to pay the minimum of one-hour charge Baltimore Dog Days will charge clients card if on file.  If there is no card on file Baltimore Dog Days will not offer any more lesson(s) to the client until the balance is paid and further agreements are agreed upon.  Baltimore Dog Days does reserve the right now to book further lesson with a client if the client is not following around procedures and the guarantee of training that is offered will not be honored.

Do you work with any particular breed?

No, we work with all breeds and ages of dogs.

Does age play a factor with dog training?

The age only plays a factor when you are working with a puppy as retention is not fully developed till the 16th week.  Retention starts being developed around the 12th week, but is not fully developed till they are 16 weeks old.

Are large or small dogs easier to train?

The size of your dog does not matter when it comes to training. Dogs are just like people even though we are not the same size or have the same parents we all learn at our own pace. As long as you are consistent and learn how to communicate with your pet, which we will assist you with is all that matters. The entire family must be on the same page on how you are training otherwise it send mixed signals to the dog.